Hell Desk

Back in the old days, I used to work at Cabletron in Rochester, NH. And for a two year period, the help desk. If you don't know what a help desk is, here's a brief run down. Four or five people are on the phones answering calls from angry people who hate you and whose computers are broken. At least half of the time you were powerless to fix the person's problem because it required the assistance of some "Admin" who was better than Jack Bauer at keeping their location a secret, didn't answer their phone or return email, ignored the "tickets" we put in the system, probably sacrificed small animals to their god, and stole quarters from the donations bin for the Ronald McDonald house.

Now, I was also in charge of maintaining the help desk's website. It was pretty pathetic really. But anyway, I was digging through some old stuff the other day, looking for some code and I stumbled upon these images that I made for that website. Lame I know, but hey, it was 1997.




























We were also required to have a small personal website, and this I made for that. Note the bubbles. Yeah. I'm a boob.